Privacy Notice

1. Controller

Individual Entrepreneur Mikhail Degtyarev, registered in the Republic of Armenia, tax ID 20294805, state registration number 286.1583043, trading as Neyvo, is the controller of personal data collected through neyvo.org.

Registered address: Republic of Armenia, Yerevan, Arshakunyats 18/4, apt. 3. Email: hello@neyvo.org. Phone: +374 99 586 936.

2. Data we may process

• Name, company, role, email, phone, Telegram and other contact details.
• Business information, website, CRM, lead channels, integrations and project requirements.
• Messages, briefs, documents and other materials voluntarily provided by the user.
• Technical data: IP address, cookies, browser, device, referral source and analytics events.
• AI chat messages and technical logs when needed for service operation, security and support.

3. Purposes

• Receive and process requests for audits, websites, CRM, analytics, integrations, bots and AI assistants.
• Communicate with the user and prepare a proposal.
• Perform agreed services and provide support.
• Maintain security, prevent abuse and improve the website and service.
• Comply with legal, accounting, tax and dispute-related obligations.

4. Legal bases

Depending on the context, Neyvo processes personal data to take steps before entering into a contract, perform a contract, comply with legal obligations, protect legitimate interests, improve the website and respond to requests. Where consent is required, Neyvo asks for consent before processing.

5. Services and transfers

Neyvo may use hosting, CRM, email, analytics, messaging, payment, cloud and AI service providers. Data is shared only where necessary for the purposes described in this notice.

Some providers may process data outside Armenia or the user’s country. Where required, additional safeguards and notices should be used.

6. AI tools

AI tools may be used to structure briefs, draft website content, prepare answer bases and operate the AI chat.

Do not send passwords, API keys, payment details, medical data or other sensitive information through forms or AI chat.

7. Retention

Request data is kept for as long as needed to respond and continue communication, unless the user asks for deletion earlier and no legal retention obligation applies.

Client project and accounting data may be kept during the project and for a reasonable period after completion where needed for accounting, tax, dispute or contractual purposes.

8. Rights and contact

Privacy requests can be sent to hello@neyvo.org. Include your name, contact details and the substance of the request.

Neyvo may request additional details when reasonably needed to identify the request and respond to it.